Cuts, barbers, chair availability, walk-ins, and waitlists
Built for businesses and creators
Turn every customer message into a useful next step
Sowynet gives businesses a digital Front Desk employee and gives creators a connected assistant for drafts, approvals, posting schedules, and follow-up—in English and Spanish.
English + Spanish Business-grounded answers Human escalation
Front Desk AI
“Juan has 3:00 PM or 3:30 PM tomorrow. Does either work for you?”
Availability checked · Ready for confirmation
24/7
front desk coverage
2
natural languages
1
shared business brain
Your tone
professional, friendly, or playful
One engine, every business
It learns your business—not a generic industry script
The Front Desk AI stays consistent. Only the structured business knowledge, current availability, policies, goals, and personality change from one workspace to another.
Services, technicians, groups, fixes, deposits, and appointments
Courses, schedules, tuition, enrollment, kits, and leads
Products, inventory questions, store hours, offers, and customer follow-up
Content ideas, drafts, approvals, publishing schedules, and reusable posting preferences
Estimates, service areas, diagnostics, dispatch, and updates
Intake, consultations, FAQs, appointments, and escalation
Good customers slip through the cracks
- Messages wait while your team is busy
- Customers repeat details across channels
- Leads disappear without a clear follow-up
- Staff answer the same question differently
- Booking requests stop before confirmation
Every conversation has context and direction
- Immediate, business-grounded answers
- Natural lead capture after providing value
- Real availability and policy-aware actions
- Customer memory shared with your team
- Clear escalation when a person is needed
The connected workspace
More than a chatbot
The AI can talk naturally because it is connected to the business context and tools required to complete the next step safely.
Front Desk AI
Answer questions naturally, understand intent, collect information at the right time, and move each conversation toward a useful next step.
Booking and availability
Check real availability, offer clear choices, confirm the details, and create the appointment only after the customer approves it.
Leads that do not feel like forms
Provide value first, then naturally collect a name, phone number, or email when it helps with a quote, reminder, enrollment, or follow-up.
One connected customer record
Keep preferences, conversation context, appointments, notes, and prior visits together so customers do not have to repeat themselves.
Follow-ups and reminders
Schedule confirmations, reminders, waitlist updates, and thoughtful follow-ups through the channels connected to your workspace.
Creator posting workflows
Turn an idea, image, or video into a caption draft, review it before publishing, schedule it, and remember each creator’s approval preferences.
Owner AI and business setup
Owners can update services, prices, staff, hours, policies, FAQs, goals, and preferences by chatting or completing the same guided forms.
A real front desk flow
Helpful first. Then the next step.
It understands several facts in one message, checks the right information early, offers easy choices, and asks for confirmation before taking action.
Understands service, provider, day, and time together
Uses numbered choices without forcing the customer to reply with a number
Creates the appointment only after explicit confirmation
S
Your business
Front Desk online
Hi, I’m Albert. Can I get a haircut with Juan tomorrow around 3?
Hi Albert! Let me see what Juan has tomorrow around 3.
This is what I have with Juan:
1. 3:00 PM
2. 3:30 PM
Does either work for you?
1. 3:00 PM
2. 3:30 PM
Does either work for you?
Availability checked
The 3:00 PM works.
Great. That’s a haircut with Juan tomorrow at 3:00 PM. Would you like me to confirm it?
Guided setup
Teach it your business without writing prompts
Start with a form, continue by chat, or use both. The same structured business context powers every customer conversation.
01
Tell us about the business
Use the guided setup form or chat with the Owner AI. It asks only the questions that matter for your business type.
02
Build the Business Brain
Add services or products, prices, staff, hours, policies, FAQs, goals, and escalation contacts in structured context.
03
Connect customer channels
Bring website chat and the messaging channels you use into one workspace without exposing internal systems to customers.
04
Review, test, and go live
Test real conversations, verify tools and policies, then let your Front Desk AI start helping customers.
Questions
What business owners ask us
Is the AI trained only for salons or barbershops?+
No. Every workspace uses the same Front Desk AI behavior. Your structured business context—services, products, prices, policies, staff, availability, and goals—teaches it how to represent your business.
Does every business need a Sowynet website?+
No. A branded public site is optional. You can use Sowynet for customer conversations, scheduling, intake, and operations while keeping your existing website.
Can it speak English and Spanish?+
Yes. The Front Desk AI can respond naturally in English or Spanish and preserve the customer’s preferred language in context.
Will it invent prices, availability, or policies?+
It is designed to answer from your business context and connected tools. When information is missing or staff approval is required, it should escalate instead of guessing.
Can a person take over?+
Yes. Complaints, refunds, legal concerns, missing business information, and requests requiring approval can be routed to the appropriate owner or staff member.
How do I keep business information current?+
Update it from your workspace forms or tell the Owner AI what changed. The Business Brain stores the update as structured context for future conversations.
Your best front desk employee
Ready for every customer conversation
Create your workspace, teach the AI how your business works, and review everything before it goes live.
Build your workspace